What is success? How can it be measured? What makes one thing successful and another not? In the transport and logistics industry, success comes in many forms but the most important is Client satisfaction. To achieve it takes safely transporting goods on time and on budget. Does doing so all depend only on the company's experts organizing the shipment? No. The actual transport suppliers are in the driver’s seat here – literally.
The AsstrA corporate group team devotes a lot of attention to choosing appropriate suppliers. From avoiding scammers to the little details that guarantee customers high quality transportation, AsstrA experts “get it.”
Specialists from the Supplier Relationship Management Department at AsstrA conduct all sorts of checks to make sure that they are doing business with established carriers, not fraudsters. The supplier’s registration documents, licenses, and liability insurance policies are all verified. At this initial stage, the carrier’s actual capability to execute an order is also confirmed, as is the carrier’s reliability. A Partner’s contact details are checked and compared against information from registration databases, documentation, transport exchanges, and public sources. References are sought and confirmed.
The quality of vehicles offered by suppliers is equally important. As Alexander Monsh, the Director of the AsstrA Deutschland Branch Office, points out:
“Any transport and logistics company that offers products and services at appropriate price and quality levels can become our company’s supplier. We make decisions based on optimizing price-quality ratios. Our basic requirement when working with suppliers is that vehicles have to meet Euro-5 and Euro-6 environmental standards. A great deal of attention is also paid to the carrier’s valid liability insurance policies. Compliance with all rules is the foundation of successful transportation and customer satisfaction.”
Following these well-designed practices has helped AsstrA establish cooperation with many reliable and loyal Partners. At the moment, around 9,700 suppliers are cooperating with AsstrA. According to 2018 data, on average each of the Partners serves 3 different countries.
“A large portfolio of suppliers and a presence in countries worldwide allows AsstrA to offer transportation and logistics services on almost all global trade lanes. We deliver Client success by delivering goods with reliable suppliers,” emphasizes the Director of the AsstrA Deutschland Branch Office.